SHIPPING METHODS AND TIMES
Most items will be shipped USPS within 2 business days of payment clearing, unless otherwise specified in the listing or in my shop announcement.
Most of my items are available to be shipped internationally. If International shipping is not provided in the listing, please email me for a quote. Shipping times vary by country.
The buyer is responsible for any taxes, customs charges and duties incurred on their purchases or shipment of the item.
If you would like your item shipped sooner or by any other method, convo me for a quote.
SHIPMENT TO ADDRESSES
I will ship to your Shipping address (not Paypal’s Billing Address). If you wish to have the items shipped to a different address, please let me know in the message from the buyer.
Buyers are responsible for return shipping costs for any items returned undeliverable as a result of incorrect or incomplete addresses. I am not responsible for items damaged or lost during shipping.
Refunds and Exchanges
Any requests for refunds or returns must be received within 5 business days of the parcel arriving. All items must be in original condition.
Shipping charges will not be refunded.
There will be no refunds or returns on custom orders or services rendered.
All refunds will be considered on a case by case basis.
Additional Policies and FAQs
If you would like a quote on a custom item please contact me with your ideas.
If you are happy with your purchase, please leave us feedback to let me know. If you are not happy, please contact me and let me know what I can do to change that.
All images and text are the property of PoeDesigns.com and may not be reproduced without permission.
I reserve the right to refuse a sale to anyone with a history of negative feedback and/or malicious behavior.
If you have questions about any of my items or policies please feel free to contact me.
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Conflict of terms—If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Severability—Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
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