Store Policies

SHIPPING METHODS AND TIMES
Most items will be shipped USPS within 2 business days of payment clearing, unless otherwise specified in the listing or in my shop announcement.

INTERNATIONAL SHIPPING
Most of my items are available to be shipped internationally. If International shipping is not provided in the listing, please email me for a quote. Shipping times vary by country.

CUSTOMS FEES
The buyer is responsible for any taxes, customs charges and duties incurred on their purchases or shipment of the item.

EXPEDITED SHIPPING
If you would like your item shipped sooner or by any other method, convo me for a quote.

SHIPMENT TO ADDRESSES
I will ship to your Shipping address (not Paypal’s Billing Address). If you wish to have the items shipped to a different address, please let me know in the message from the buyer.

Buyers are responsible for return shipping costs for any items returned undeliverable as a result of incorrect or incomplete addresses. I am not responsible for items damaged or lost during shipping.

Refunds and Exchanges

Any requests for refunds or returns must be received within 5 business days of the parcel arriving. All items must be in original condition.

Shipping charges will not be refunded.

There will be no refunds or returns on custom orders or services rendered.

All refunds will be considered on a case by case basis.

Additional Policies and FAQs

CUSTOM ITEMS
If you would like a quote on a custom item please contact me with your ideas.

CUSTOMER SATISFACTION
If you are happy with your purchase, please leave us feedback to let me know. If you are not happy, please contact me and let me know what I can do to change that.

POE DESIGNS
All images and text are the property of PoeDesigns.com and may not be reproduced without permission.

I reserve the right to refuse a sale to anyone with a history of negative feedback and/or malicious behavior.

If you have questions about any of my items or policies please feel free to contact me.

 

Website

Use of poedesigns.com—By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

Trademarks—The trademarks, names, logos and service marks displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

External links—External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Warranties—The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Disclaimer of liability—The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Conflict of terms—If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Severability—Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable laws —Use of this website shall in all respects be governed by the laws of the state of North Carolina, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the North Carolina courts located in Mecklenburg county, NC, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.